SERUM FOR SOFTNESS & SHINE: CHI's Infra Thermal Protective Treatment uses infrared heat to penetrate the hair shaft, leaving your locks healthy and silky. Its sulfate-free formula leaves you with soft, shiny tresses without any damage or dryness.

CHI'S INFRA LINE: CHI Infra utilizes CHI 44 Ceramic & Cationic Hydration Interlink. This formula provides moisture & strength by interlocking vital moisture in the inner structure of the hair. Products leave hair healthier, shinier & more manageable.

CHI HAIR TREATMENTS: CHI's masques & treatments are luxuriously rich to add strength back to dry, damaged or overworked hair. They deeply nourish & repair hair with essential vitamins & antioxidants that improve hair’s overall luster and appearance.

HOW TO USE: After shampooing your hair, apply a generous amount of CHI Infra Treatment, and work into the hair evenly. Leave on hair for 2-5 minutes, and rinse thoroughly.

CHI: Founded by Farouk Shami, a hairdresser allergic to ammonia who sought to create the first ammonia-free hair color & has remained committed to crafting the finest ethical haircare. All CHI products are cruelty-free, paraben-free, & sulfate-free.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.