Products
Are all products carried by SalonSavings.com authentic?
All products are 100% original brand names. We do not offer or sell any "knock offs" or imitations. SalonSavings.com is not the manufacturer of any of the products you will find on SalonSavings.com. SalonSavings.com is dedicated to offering the largest selection of hair care, skin care, nail care, and fragrances at reasonable prices. For more information please see our About Us page.
My Account
Do I have to create an account to place an order?
Creating an account on SalonSavings.com is optional. However, creating a personal account will save you from retyping all of your account information the next time you shop with us! After you have used your account to order, you can then log in to your account to check on the status of your orders, view past orders and track your shipment. Also, an account is required if you wish to take advantage of two-click buying.
Get started by creating an account now.
For your protection, absolutely NO payment information is stored in your account without your authorization. If you have enabled two-click buying, your payment information will be encrypted and safely stored in your password-protected account.
How do I update/change my account information?
If your personal information changes or you no longer wish to maintain your personal account, you can log in to edit, update, or deactivate your account.
Ordering
Can I place my order over the phone?
Placing an order through the SalonSavings.com website is the quickest, easiest way to ensure your order is processed. We do offer phone orders for customers who are having difficulty using our website or do not have access to the internet. If you need to place an order over the phone, please contact Customer Service at 1-866-376-0506.
How do I use two-click buying?
Two-click buying is the fastest easiest way to purchase items from SalonSavings.com. Simply add an item to your cart and you will be directed to the checkout page.
To start using two-click buying, log in or create an account. On the payment information page enter your credit card information and enable the two-click buying option. It's that easy!
Shipping
Does SalonSavings.com ship backorders?
Salon Savings does not process back orders at this time. Any items not shipped must be reordered. Your credit card will not be charged unless the item is shipped. See our shipping guidelines for more shipping information.
Does SalonSavings.com ship internationally?
We presently ship only to the continental 48 United States. Please see our shipping page for additional information
How do I track my order?
Once your order has shipped you will receive an email that includes your order tracking number. You can track your order on our order tracking page or by going to UPS.com. If you do not have a tracking number or delivery confirmation number, please contact us at customerservice@salonsaving.com.
